Welcome to The Designers Zone! We appreciate your business and are committed to providing high-quality services in Digitizing, Vector Art, and Custom Patches. If you are not entirely satisfied with your purchase, we’re here to help.
Services Provided: Our return policy applies to the services we offer, including Digitizing, Vector Art, and Custom Patches.
Time Frame: You have 30 calendar days to request a revision or a return from the date you received the final product.
Condition: To be eligible for a return, the service delivered must not meet the specifications or quality standards agreed upon at the time of purchase.
Initial Contact: Please contact our customer service team at info@thedesignerszone.com or +8157454200 to initiate a return. Provide your order number, a detailed description of the issue, and any supporting documentation or images.
Evaluation: Our team will review your request and may ask for additional information to understand the issue fully.
Resolution: Based on our evaluation, we will either:
Custom Orders: Due to the personalized nature of Custom Patches, returns for these items will be evaluated on a case-by-case basis. We will do our best to resolve any issues to your satisfaction.
Revisions: If the delivered work is consistent with the initial order specifications but you request additional changes, these may incur additional charges.
Approval: Once your return request is approved, we will process your refund within 7-10 business days.The Delivery Charges Cannot Be RefundAble.
Method:Refunds will be issued using the original method of payment unless otherwise agreed.
If you have any questions about our return policy or need assistance, please reach out to our customer service team:
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